Specialist Tenancy Deposit Recovery Online
National Tenant Help was set up to help tenants get back their deposits. Based in London, we deal with all types of landlords and letting agents in England and Wales. We're a specialist firm of advisors and negotiators.
CLAIM YOUR DEPOSIT BACK TODAY!
As a law student many years ago, I fell victim to a unscrupulous landlord who refused to pay back my deposit, so at National Tenant Help we understand the stress and frustration this can cause, and we understand that some landlords can be difficult to deal with.
At National Tenant Help we deal with the most difficult landlords on a daily basis. Remember, you have the law on your side.
WE WORK FOR THE TENANT, NOT THE LANDLORD!
HOW IT WORKS:
You register your details with us on our contact page, and we call or email you back within 24 hours. We send you a Form of Authority by post or email, giving us the authority to act on your behalf; we then contact your landlord by phone to discuss your claim, sending a follow-up letter requesting the full deposit. The process should take about 28 days – and it could not be simpler.
Additional information may be required, such as:
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- the tenancy agreement
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- bank statements showing dates of rent and deposit payments
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- address of the property that you were renting
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- the landlord’s name and address
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- and how much deposit you paid, with dates if possible.
We contact the landlord on your behalf and come to a resolution within weeks.
The law states that the money is the tenant's - it's up to the landlord to justify withholding all or part of the deposit.
By law landlords and agents in England and Wales who take a deposit from tenants under an ASSURED SHORTHOLD TENANCY AGREEMENT (AST) on or after 6 April 2007 must protect that deposit using a Government-approved tenancy deposit scheme.
We work for you, and our commitment to retrieving your money is paramount. If we don't get your deposit back, we don't get paid!
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"Hello Lucy, thanks for the bank transfer money today, my landlord was so awful to me and the rest of my housemates when we asked for our deposit back, he made me cry. I'll tell all my friends about your service"
Gurdeep Sahota, Student
"Hi Lucinda, great news, Jane and I are so happy with receiving the deposit from our ex-landlord. I'll send you a little something as a thank you."
Charles Moor, Doctor
